He made the process really easy, and really listened to me. He was very confident and genuinely cares about his clients. He was a pleasure to work with and I will recommend him to everyone I know!
Best Realtor ever!
They advised me of what the asking price should be, to attract buyers as a result we sold within the first 24 hours. I have and will continue to recommend Heard Team."
From advice on pricing to marketing the home and holding open houses once it was on the market, then keeping us informed of the steps in the process once we had an offer, they were true professionals."
They provided comps and advised us where to set the price, told us what needed to be fixed to get the best, fastest offers, and kept us informed throughout the process."
Chris is knowledgeable, very personable, patient, and generous with his time. He was great to work with and we would recommend him to anyone looking for a relator in the Indy area.
He is knowledgeable and great to work with. He made the home buying process easy and painless for us. Thank you Chris for all of your hard work!
Kelly stuck with us for eight months trying to find a very specific home.
She was kind and very helpful throughout the whole process. She made sure all of my questions were answered and any concerns I had were addressed! I highly recommend using Gretchen to buy or sell your home!
She was very responsive to questions and getting us the paperwork we needed to sign. She was responsive to questions and if she didn't know the answer, she would get the answer from someone who knew and get back to us quickly. Love the electronic signature feature for signing documents in a remote fashion
When he listed our property, he told us to start packing. We thought...Really! Went away for the weekend and came back Sunday night to a full price offer. All I could say is Chris knows his stuff. His knowledge of the market was spot on. Fast reply to all our calls. Thank you for a swift and worry-free transaction.
Not only did Chris get my house sold in 2 weeks, but I sold mine for more than the last 3 houses down the street! I can't say enough good things about Chris and his team and would recommend them to anyone.
Chris and his team helped us find the right house in a short time frame. Our closing ended up having some complex issues, and Chris and his team diligently worked through them to get us closed on the house that we wanted. We would recommend Chris and his team to anyone for their real estate needs.
He patiently answered my hundreds of questions and I ended up with a house I love! Chris went to bat for me when I really need some things to be finalized and got everything straightened out so we could close on time. I'm grateful for a good realtor!
Chris did an excellent job and earned every dollar of his fee with persistence and seller concessions.
He went above and beyond, and I will recommend him to everyone.
When I put my house on the market I honestly prepared myself for a long haul. I planned for it to be on the market for 6-8 months. It was a small house and I just didn't think it would sell fast. Julie had my house sold in less then 6 weeks! In the WINTER...and 4 days before Christmas! I was absolutely amazed! Everything went smooth and we found the perfect person for the I house! She wants to sell your house, but she wants to sell it to the RIGHT person and that meant a lot to me. During this time I had lost my best friend of over 14 years, my dog Luke, and had to have him put to sleep. After closing Julie gave me the sweetest sympathy card. Julie goes above and beyond!
She is very concerned about all the details involved, ensuring her clients are well informed and comfortable with every aspect. Julie had professional pictures taken of my home and used multiple marketing aspects to bring the maximum amount of exposure to my listing. Julie's communication throughout the process was thorough and prompt which keep me informed every step of the way. Highly recommend her to anyone looking to buy or sell a home!
I wasn't expecting much but she worked with me and I finally found a wonderful home with everything that I wanted and more. I would highly suggest using Kelly for all of your home buying needs.
She was very professional and always gave an immediate response. She was very patient with us when house searching and helped us find the perfect home.
She is very easy to work with and responded quickly to any questions we had. The asking price she discussed with us was right on target as we had an offer for the asking price 11 days after we put the home on the market. We actually closed on the property about 5 weeks after we put the home on the market!!
Being a first time home buyer there were many aspects of the process that I was either unaware or unsure of. Kelly helped educate me and made what was a hectic process much more manageable. She immediately impressed me with her knowledge of the industry and gained my trust with her low-pressure attitude towards home buying. Kelly does business the right way and I would highly recommend her to anyone in the market for a new home. Thanks, Kelly
She knows her job and does it so well. She's experienced and very well rounded. She provided me with tips and priceless knowledge that will help me throughout my future as a home owner. Kelly responds very quickly and is always accessible. She's super nice but knows how to put her foot down during negotiations. I'd recommend her to all my friends and family without hesitation!
She genuinely seemed to be more concerned with helping me find the right home than making a quick sale, and gave very helpful and honest input on the houses I looked at. I would highly recommend her to anyone looking for a realtor in the Indy area
She wasn't pushy and listened to what we were saying. When we found the house we wanted she was very helpful in helping us decide what our initial bid should be. She worked with the back and for bid submissions quickly and effectively. She always responded quickly when we had any concerns and had good advice. I would most certainly use her again to buy or sell a home.
She met with me immediately and was thorough in evaluating the property for sales appeal and pricing. A great amount of furniture and clutter needed to be removed. She put me in touch with a crew that would pack up, clean and transport the furniture and goods to the auction house. They were thorough and reasonable which she thought they would be. She worked several weeks beside me sorting through the kitchen, bathrooms, and closets for items that might be retained or donated to charity. We showed the house for two weeks and found that the worn carpet was a real distraction. Kelly researched flooring contractors and was the key negotiator with the selected one. We had very attractive pricing and very good service. After they finished, the house sold in less than a week at the price she had recommended which was near the top of the competitive range. She not only managed the closing but worked around my travel schedule going above and beyond at every step. Kelly is extremely effective professionally. She is also very personable and I value her as a friend
She was always available, and willing to get us in for a viewing on very short notice. Kelly is very knowledgeable and honest, and we were very pleased with every aspect of our experience. We highly suggest her for anyone looking for a home in the Indianapolis area! Less
She helped me buy a house a few years ago, and just helped me sell it. She's always available and quick to respond to anything that needs attention!!
! She went the extra mile to help us find and purchase the perfect first home. I couldn't imagine working with a better realtor!
We were first home buyers and she was effective at communicating the necessary steps at each point. She was good at keeping us in line with upcoming deadlines and was helpful even when things got a little rough. Would definitely recommend working with Kelly
Local knowledge: Process expertise: 5 Stars Responsiveness: 5 Stars Negotiation skills: 5 Stars Susan was Great to work with, very patient and showed us lots of homes. She is honest and helped us ever step of the way. Responded quickly to meet all of our needs.
! We were first time home buyers, that needed a lot of guidance. She helped us navigate the market, all while answering the millions of questions we had in detail. We didn't have the smoothest closing, and she fought to make sure we got the right deal! We also LOVED how she put absolutely no pressure on us to buy, yet informed us when it was time to move quickly due to the market. We will definitely be recommending Susan to all of our friends and family!
Whether bank owned, HUD, short sale or through an REO auction, she was knowledgeable and well prepared and always represented us professionally. In addition, she represented my son in the purchase of his personal residence, which became a very involved purchase of a short sale, as well as the sale of our home and purchase of a new build. I feel that her personal organizational and communication skills and personal integrity are rare in the field of real estate. We have always felt she has our best interest at heart and would, without hesitation, recommend her to others.
Susan Roberts handled the entire process for me. I had some challenges in finding the perfect home/condo as I am disabled and required some specifics in my home search. Susan helped me navigate through the search and also helped me to secure great financing, as well as to make certain all inspections took place in a seamless manner. She was extremely detailed in her paperwork from the beginning through the closing. Susan has a very keen understanding of the entire process. I feel that I was very fortunate to have Susan handle my purchase in its entirety thus making the purchase of my very first home a very positive experience.
We began in September, and the closing on our last property was held on December 30th. Eleven houses in four months is a great job by anyone’s measure. You went above and beyond normal listing services on several occasions and kept me abreast of all activity. Your suggestions for small improvements to several of the houses were spot on and helped them move quickly. Having worked as a broker and auctioneer in the real estate industry for over 26 years, I have worked with countless agents and brokers all over the country and your professionalism and knowledge of your area is on par with the best of them. Please feel free to use me as a reference in the future. Even though we have never met face to face, I feel like I have a friend in Indianapolis. Your handling of the listings, the showings, the sales, and especially the closings was flawless. Living in Alabama and selling houses in Indiana was a challenge at best, but you made the process as smooth as I think it could be.